Luxury Coach & Transportation

September 2016

Magazine for the professional limousine, charter and tour industry.

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Page 22 of 83

LIMOUSINE, CHARTER & TOUR SEPTEMBER 2016 21 ensure they operate and care for motor- coaches to live a long productive life on the road. One interesting concept Prevost start- ed was its new mobile maintenance and repair service. The company has rolled out a number of full-fitted vans that can go to a customer to perform repairs and scheduled maintenance, Zeigler said. For example, Prevost has some six mo- bile units in the San Francisco Bay Area that can go to an operator's shop to per- form scheduled service, as well as road- side help. Zeigler sends a van to big stadium events to perform service on multiple motorcoaches. "We'll send a mobile van to a NASCAR event where there might be 100 motorcoaches parked for a cou- ple of days. It's a great way to take care of maintenance for multiple customers while they are just sitting there at a con- cert or some big event," he added. — USBs. A full black leather interior is al- ways a must as well. We are also devel- oping a few new items to be unveiled at the start of next year. This possibly will include self-adjusted window tinting and more custom features." Travelling by motorcoach is one of the safest ways to get around, according to the U.S. Department of Transportation. However, one major accident can re- ceive widespread publicity and hurt the entire bus industry. Regarding today's safety features, Cornell said new buses are fitted with many standard items and technologies including: antilock brakes, automatic traction and electronic stabil- ity controls, fire suppression system, lane departure and tire pressure warnings, backup-up camera, two roof hatches, and daytime running lights. In addition, at the start of November 2016, all new motorcoaches and some other large buses must be equipped by manufacturers with driver and passen- ger three-point lap-shoulder belts. The National Highway Traffic Safety Admin- istration rule doesn't apply to school buses or city transit buses. Cornell said ABC and other leading manufacturers and distributors already have volun- tarily equipped their motorcoaches with 3-point seat belts. Motorcoaches are built for smoother rides, with improved HVAC systems, nu- merous cabin amenities, and plush interi- ors, Cornell said. Maintenance & Service Buying a used or new motorcoach from a reputable company is the only way to go because those manufacturers and distrib- utors stand by their products, especially offering peace of mind through warranty, service and maintenance programs. Their goal is to keep you on the road making money, not in the shop spending. Companies you want to deal with pro- vide such services as 24/7 technical sup- port, a national network of service cen- ters, and/or authorized repair facilities, roadside assistance, and refurbishment services to keep your older vehicles run- ning like new. They also will go the extra mile educating and training customers to This article is based on a March 1 panel discussion at the 2016 LCT International Show, held at Mandalay Bay, Las Vegas. The panel, "Ask The Manufacturers: Prevost, ABC and MCI," was moderated by Gary Bauer (3 rd from L) of Bauer's Intelligent Transportation in San Francisco, and included (L to R) Steve Zeigler, director of business development for Prevost; Mitch Gurainick, MCI's vice president of pre-owned coach sales; and Roman Cornell, executive vice president of ABC Companies. UPCOMING BUS SESSIONS At this year's 2016 LCT-NLA Show East Show, Nov. 13-15 at Harrah's Resort, Atlantic City, two sessions will help educate operators about the bus business: Go to for more information. Bus Safety, Monday, Nov. 14, 10:40 a.m.-11:50 a.m.: Whether you just bought your first bus or have a full fleet, operating legally and safely should be your top priority. These panelists will cover Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations, guidelines, and tricks of the trade. Moderator: Tom Holden, Rose Chauffeured Transportation; Panel- ists: Andy Bardar, Corporate Coach- es, Inc.; Randy London, Professional Safety Support; Peter Pantuso, American Bus Association. Selling and Marketing Your Bus Business, Tuesday, Nov. 15, 9:30 a.m. to 10:15 a.m.: Investing in the purchase of a bus can be a lucrative decision for your business if properly leveraged. Discover how to maximize your return on investment with tips from operators who have succeeded. Moderator: Tom Holden, Rose Chauffeured Transportation; Panel- ists: Robert Alexander, RMA World- wide Chauffeured Transportation of Rockville, Md.; Eric Devlin, Premier Transportation Services of Dallas. s

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