Luxury Coach & Transportation

March 2015

Magazine for the professional limousine, charter and tour industry.

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LIMOUSINE, CHARTER & TOUR MARCH 2015 45 W here Craftsmanship Counts ™ a Cabot Coach Builders Company 120" Corporate - 99 Newark Street, Haverhill, MA 01832 • ph. 978.374.4530 or 800.544.5587 • fx. 978.521.5425 S aleS & ServiCe CenterS: Massachusetts, New York, New Jersey, Florida, California, Nevada • © 2014 Cabot Coach Builders, Inc. Why not learn more about the Royale MKT 120" limousines. Call us today, toll free and speak with a Product Specialist. 1.800.544.5587 email: contact" clause for reaching out to clients during non-work hours. "One of the frst things I make very clear to our chauffeurs when they're frst dealing with celebrity work is to tell them there is a difference between being ex- cited to meet your favorite celebrity, and keeping your job," she says. Noting Los Angeles' propensity for having aspiring entertainers working part-time as chauf- feurs, Marandy says she reemphasizes to her chauffeurs the protocols and proce- dures they learn in training, and to be mindful of them during the job. During training, chauffeurs are taught not speak to clients unless they have been spoken to, and that they should be courteous and helpful during on-directed jobs, Marandy says. They are told not to break the law for a client under any circumstances, including parking in red zones and other traffc rules. "We don't use brand new chauffeurs for this type of work," Marandy says. "Our most experi- enced chauffeurs will rise to the occasion for these types of clients, and they'll rep- resent our company with the utmost in privacy and professionalism." — reputation. A quick photo of a high-pro- fle client in private can be a lucrative in- centive for chauffeurs, so operators must have clear-cut policies on the respected privacies of their clients. Mona Marandy of Mona Lisa Limo in Los Angeles uses confdentiality contracts with her chauf- feurs upon hiring, and has a strict "no- of professionalism." Mum Is The Word In The Digital Age One problem celebrity clients pose for limo operators is that with the ubiquity of cameras and recorders, a publicity leak easily can be traced back to a chauffeur and spell disaster for a limo company's Paris Limousines has transported a literal who's who of today's big-time entertainers and sports fgures, and runs a feet of 42 vehicles in the Oklahoma City area. Jennifer Paris' father, James, started the company in 1987, and Jennifer has helped with many aspects of the limo business growing up, including being a young airport greeter for celebrity clients arriving from out of town.

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