Luxury Coach & Transportation

January 2014

Magazine for the professional limousine, charter and tour industry.

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Page 25 of 75

CUSTOMER SERVICE ers. We will give you another overview of what to expect during the next few days. More importantly, we will meet you and may even sit next to you in an educational session or have lunch with you during the next few days. Sunday, Feb. 16: Speaker Sessions First-time attendee-operators at the 2013 International LCT Show get a chance to meet LCT Publisher and Show Chair Sara Eastwood-McLean (L) and LCT contributing writer Michael Campos (R). and pay a separate fee. There are multiple options in the hotel ranging from McDonald's in the food court to highend swanky restaurants. Saturday Events The unoffcial kick-off begins at 5 p.m. in the registration area. Here you can get free cocktails while mingling with recent arrivals. The entire LCT staff will be on hand to meet you and get to know you. Just look for the LCT nametags on our shirts and please come introduce yourself. Who knows? You just might get a mention or quote in LCT Magazine. At 7 p.m., the NLA hosts an annual wine tasting event. While there 24 is a separate cost to get in, this event connects you to the leaders and stars of the industry. Even if you are not a member, the money raised for this event goes to charity. There is a silent auction offering worthwhile items and services. You will not fnd another event in the limousine industry with so many key industry fgures in one room. It's the perfect place to meet a mentor. Sunday, Feb. 16: First Timer's Orientation Do not miss this session! You belong here. This is where you will meet the entire LCT staff including our publisher, Sara Eastwood-McLean, our editor, Martin Romjue and all our editors and writ- LIMOUSINE, CHARTER & TOUR JANUARY 2014 This day may seem a bit dull on paper. It may remind you of days in high school or college sitting in a lecture hall listening to someone talk for hours, but the topics at ILCT affect you and your business directly. Get an overview of your industry at the State of the Industry address, which explains all the major trends changing the industry, highlights laws, taxes and rules that affect your operations, and udpates the efforts of industry lobbyists to protect our industry. Knowledge is power. If you don't know what is happening in the industry but only in your backyard, you will continue to run with your own backyard competitors and never break out to become a leader. There are also keynote sessions. Keynote speakers always provide the motivation and insights to make you more passionate about your business. WWW.LCTMAG.COM

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