Luxury Coach & Transportation

August 2019

Magazine for the professional limousine, charter and tour industry.

Issue link:

Contents of this Issue


Page 22 of 51

LUXURY COACH & TRANSPORTATION AUGUST 2019 21 be able to call the church office immedi- ately and have the vehicle moved. If you want to take communications between chauffeurs to the next level, you can buy a five-pack of walkie-talkies from Amazon for $60. ey include earpieces and allow communications of up to two miles. is allows the lead chauffeur to communicate with all chauffeurs participating without the passengers hearing the chatter. Precision Service Delivering precision service starts with a plan and proper attire. Every chauf- feur should wear the same uniform. You never want two chauffeurs with coats on and one without. Since the route is predetermined, stay together and close but not so close you might rear-end the car ahead of you. e lead car following the hearse must always park at least 15 feet behind the hearse so the pallbear- ers can move the casket. All chauffeurs should stand just outside the passenger door, and the lead chauffeur signals to the others to open the doors to all vehicles at the same exact time. Once the passengers exit, all chauf- feurs should remain in the exact same position beside the vehicle until the passengers have entered the church or walked to the graveside. Other Concerns Try to determine who is who in the family. Recognize the widow(er) or ask the funeral director to point them out. Offer to assist them with anything they need. Often, they are given plants, flags, photos, shells from volleys of gun salutes, or other items you need to secure and safeguard. e lead chauffeur should offer per- sonal valet services for the day without being obtrusive. No one likes to be seen crying, and high-profile funerals will in- volve the media. You may need to shield the family from the media or ask media to step back before opening the doors of the vehicle for families to enter or exit. Position your body between the camera and your passenger if necessary. e funeral director will usually tell you 'who is who' and might even determine who rides in what vehicle. Sometimes family rifts exist and the director will share with you which family members need to be kept separated. is is more common than you might think. — would have an officer stationed to control traffic, and which highway on- ramps would be closed as we passed by. Don't ask for a favor. Ask for the safety of your local citizens. The Route of Travel Make sure every chauffeur participat- ing in the move knows the entire route of travel for the entire day. I once had a vehicle fourth in line that pulled over because a passenger became sick. e chauffeur had no idea where the procession went and was tardy to the church. Routing is important. Choose the most efficient route between all locations. If law enforcement is provid- ing an escort service, ask the sergeant in charge for the preferred route. Once the route is determined, do a dry run before the event so every chauffeur knows exactly where to park at the church and cemetery and make sure there are no places that would require a U-turn or a backing maneuver. Stretch limousines, vans, and shuttle buses should have clear access to all entrances and parking lots. Enable all vehicles to make the turns needed on small cemetery roadways. Communications Distribute all the cell phone numbers of every chauffeur participating in the trip on a list. at phone list should also in- clude the funeral director's number and the officer in charge of your escort de- tail. You might also consider adding the phone numbers of the church, cemetery, and reception facility, just in case. If a vehicle is blocking the pre-determined drop-off point at the church, you need to to get from the church to the cemetery. I contacted the captain of our local office of the California Highway Patrol with my request. I cited my concern the procession of limousines and private vehicles would be very long and I worried people would ignore traffic signals to stay in the procession. I also feared for pedestrian safety as many stars would be present and fans would be trying to take photos in our path. e very next day the CHP determined our route of travel, what intersections Officers gather for a Dec. 29, 2014 officer funeral at the Hugh L. Carey Tunnel in New York City. Wikimedia Commons photo by Patrick Cashin/Metropolitan Transportation Authority

Articles in this issue

Links on this page

Archives of this issue

view archives of Luxury Coach & Transportation - August 2019