Luxury Coach & Transportation

June /July 2019

Magazine for the professional limousine, charter and tour industry.

Issue link: https://lctmag.epubxp.com/i/1132000

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LUXURY COACH & TRANSPORTATION JUNE / JULY 2019 13 OPERATOR SURVEY Compared to 2017, was gross revenue up, down, or at? Compared to 2017, was your prot margin up, down, or at? (Do not add up to 100%) 15% $2.16 Million Average Net Profit Average gross Revenues <$100,000 or less 24% $100,001 - $1 million 41% $1,000,001 - $5 Million 21% >More than $5 million 14% 2018 Gross Revenues & Profits: Operators By Gross Revenue: Chauffeured/Limo/Shuttle Bus Operators UP 45% Down 26% Flat 29% 61% Corporate/business travel 39% Retail/leisure Gross Revenue Spending: Motorcoach Operators Labor/wages/benefits 27% Fleet vehicle Payments 11% Fleet vehicle Insurance 12% Fleet vehicle fuel 10% Fleet vehicle maintenance 8% Facilities (rents or mortgages and utilities) 5% Reservation technology/apps 3% Back office software/technology 2% Fleet telematics/GPS/tracking 2% Sales efforts (staff, calls, presentations) 8% Marketing/advertising/PR 7% Capital Improvements 4% All taxes/fees/licenses 8% Other 17% Average gross revenue: $1.12 million * Median gross revenue: $610,700 * Average net profit: 16% Median net profit: 15% *Note: Companies with revenue counts of $10 million+ were eliminated from calculations to reduce overall distortions. Revenue Changes: Gross Revenue Sources By Sector: Profit Margin Changes: Motorcoach Operators Average Gross Revenue Sources By Client Group: 61% 26% 13% (52% of all operator revenue is airport-related) Non-recurring retail customers: 33% Personal accounts: 36% Farm-in/affiliate work: 25% Bus/coach contracts: 22% Have you lost business in 2018 to transportation network companies such as Uber and Lyft? 67% yes 33% No TNCs

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