Luxury Coach & Transportation

April 2019

Magazine for the professional limousine, charter and tour industry.

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While corporate work may be steady, you shouldn't let retail fall off your radar, says operator Jess Sandhu. By Lexi Tucker, LCT associate editor Photos by Laura Ascanio, Ascanio Photography S EATTLE, Wash. — Even with Uber and Lyft everywhere, op- erators can find tons of business — you just have to know where to look. Of course corporate clients will need the standard shuttle to and from important meetings, the airport, and team lunches. at doesn't mean you should just sit around and be happy with the basics. Jess Sandhu, co-owner and vice presi- dent of A&A Limousine & Bus Service of Seattle, wants to make sure his ve- hicles are used to their fullest potential. Think Deeper Than The Usual Here's a brief listing of the types of retail work Sandhu pursues: Concerts, wed- dings, bachelor and bachelorette parties, proms, and homecoming, to name a few. One that has often taken a backseat for many companies is funeral work, and he hopes to change that. "We are trying to pursue it more and want to explain to funeral homes the differences between Sprinter vans and stretches," Sandhu says. "ey don't want something flashy because the vehicle must match the mood of such a somber occasion." To aid in this educa- tion, Sandhu will often send a vehicle to a funeral home for them to see it. "It only takes a few minutes, and it helps them understand the quality of service we provide." Another less-trodden path he's walk- ing is senior center business. Many of them hold activities for their residents that often entail leaving the premises. "Typically, senior homes don't have dedicated vehicles and drivers. ey'll usually have a nurse or custodian driving a vehicle here and there, but that can lead to accidents if they aren't properly trained," he says. Sandhu likes such work because it keeps his fleet moving on weekdays. He's also reached out to private schools to provide activity transportation. eSports tournaments, where thou- sands of people gather to watch pro- fessional video gamers play, can also provide revenue opportunities. A large tournament used to be held in Seattle, but has since been moved to locations such as China and Canada due to diffi- culties in foreign players obtaining U.S. visas. is is mostly summer work, but could be an untapped revenue stream for your company. Winery tours help Sandhu make good use of his Sprinters, since they are better for turning, don't get stuck during the trip, and are easier to drive up to the smaller wineries. However, he avoids cannabis dispensary tours, as clients often stink up the vehicles even if they smoke outside and then come in. "ese are still too new and create more problems than they are worth," he says. Matching Vehicles To Clientele For retail and corporate work, Sandhu is seeing higher demand for luxury vans 1 8 WWW.LCTMAG.COM LUXURY COACH & TRANSPORTATION APRIL 2019 The Power Of Being Well-Rounded FAST FACTS A&A LIMOUSINE & BUS SERVICE LOCATION: Seattle, WA OWNER: Jess Sandhu FOUNDED: 1994 VEHICLE TYPES: Sedans, SUVs, vans, buses, stretch limos, and party buses FLEET SIZE: 45 EMPLOYEES: 61 WEBSITE: PHONE: (206) 365-1008 Sandhu sits behind a clean desk, which reflects the organized way he runs his business. COVER: OPERATOR PROFILE

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