Luxury Coach & Transportation

March 2019

Magazine for the professional limousine, charter and tour industry.

Issue link: https://lctmag.epubxp.com/i/1088570

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Don't Miss NLA-Powered Education at the 2019 International LCT Show! PEAKS AND VALLEYS OF STAFFING: HOW TO MAXIMIZE YOUR HUMAN CAPITAL This interactive session will explore scheduling and cross training your employees to handle large scale events and business in multiple locations. We will also touch on strategies to maximize staff utilization during peak and off-peak seasons. These successful operators will provide knowledge to help you establish best practices and policies to leverage your employees' talents and increase your bottom line. Speakers: Laura Canady, SC Express Chauffeured Transportation, Vince Schneider, Jed Limousine Mike Mushin, KLTS Limousine FINANCIAL POWER REPORTING What are your goals with your operation? Are you in for the long haul and planning a family succession? Or are the industry consolidators your next best friends? Your financial statements tell a story. Whether you plan to build your business and need capital infusion or you plan to sell as soon as possible, you need to tell the optimal story with your financial statements. A banker, a buyer, and a succession planner will each read your story differently. Learn what to focus on in your financial reporting in order to meet your personal goals. Speakers: Anne Daniells, Freelance Writer & Marketing Professional Brian Daniells, Signature Analytics HOW TO CAPITALIZE ON YOUR MOTORCOACH MARKETING PLAN Join the Executive Director of the Motorcoach Marketing Council for tools and resources to revamp your marketing efforts and enhance your motorcoach presence. Speaker: Christian Riddell , Motorcoach Marketing Council INCREASE YOUR MARKET SHARE BY CREATING UNIQUE STREAMS OF REVENUE Time to think outside of the box! There are many creative opportunities within the industry that can increase your bottom line, from upscale cookie deliveries to working with Non-Profits in exchange for advertising to creating shuttle service opportunities; these operators have built revenue through unique connections, pricing strategies, and services. Attend this session to see what new revenue streams you can add to your company's portfolio. Speakers: Charlie Grimm, BAC Transportation, LLC, Stacy Glazier, Fleet Transportation, LLC, Sam Rubin, Four Seasons Concierge HARNESSING THE POWER OF SOFTWARE TECHNOLOGY: STREAMLINING & SIMPLIFYING YOUR BUSINESS Software can be utilized in many aspects of your business. From reservations to dispatch to maintenance, it is key to find the technology that works for you. Attend this session to explore the many options available for all of your software needs. Speakers: Ken Carter, Aadvanced Limousines Derek Maxwell, Chosen Payments Rick Versace, Jr., A1A Airport & Limousine Service KPIS AND BEST PRACTICES OF HIGH- PERFORMING MOTORCOACH OPERATORS Join us as we look into a year of 20 Group meetings and discuss the key issues that operators are facing and actions that are being taken to address them. Sales and gross margin, expense categories, utilization, and more will be covered in our trend analysis. You will learn how to compare your own numbers to trends as well as discover the habits of high performing operators. Speakers: Tom Holden, Bus Advisors, Jim McCann, Spader Business Management ARE YOU TRULY DELIVERING FIVE STAR SERVICE? In today's environment, the most successful operators are committed to a standard of excellence when it comes to customer service. This panel will provide insight on what it takes to provide quality care and give your clients a five-star experience. Speakers: Alex Darbahani, KLS Worldwide Transportation Robert Rodriguez, First Class Chauffeurs Inc. Nathan Pippett, B-Line Xpress, LLC DIVERSIFYING YOUR FLEET: INCREASING SALES BY ADDING MOTORCOACHES TO YOUR FLEET Having motor coaches opens new revenue streams and business verticals that are not possible in smaller vehicles. Attend this informative session to learn how to increase your sales, customer loyalty, credibility, and company value by adding buses to your portfolio of services. Speakers: Alan Candeub, Park Avenue Luxury Limo, Inc. Kathy Kahne, Windy City Limousine Eric Devlin, Premier Transportation Services, LLC

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