Luxury Coach & Transportation

February 2019

Magazine for the professional limousine, charter and tour industry.

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LUXURY COACH & TRANSPORTATION (ISSN 1097-4814) (USPS 734-790) is published monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Peri- odicals postage paid at Torrance, California 90503-9998 and additional mailing offices. POSTMASTER: Send address changes to LUXURY COACH & TRANSPORTATION, P.O. Box 3312 Northbrook, IL 60065-3312. Please allow 4 to 6 weeks for address changes to take effect. Subscription Prices - United States $28 per year; Canada $38 per year; Foreign $50 per year. Single copy - $5; Back Issues - $10; Fact Book - $40. Please allow 4 to 6 weeks to receive your first issue. Bobit Business Media reserves the right to refuse non-qualified subscriptions. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. For your Information: We sometimes make our subscriber information (i.e. fax, e-mail or mailing address) available to carefully screened organizations whose products and services may be of interest to you. If you prefer not to have your information made available, please write LUXURY COACH & TRANSPORTATION, PO Box 3312, Northbrook, IL 60065-3312. Member of: Printed in USA A Bobit Business Media Publication 8 Publisher's Page 10 Luxury Transportation Scene 34 CoolBiz 47 Great Ideas 48 Millennial Matters 49 Profit Motives 50 NLA News & Views 54 Farm In/Farm Out 60 Dealer Showroom 63 Ad Index 64 Editor's Edge FEATURES 20 19 I LC T S H O W: N E W V E H I C L E S & P R O D U C T S 12 Showcase Lowdown Exhibitors with every product you'll ever need are heading to the big industry event March 24-27. C OV E R S TO R Y 16 Prevost = Profitable The luxury bus builder is enlightening a growing number of operators on the benefits of premium luxury bus service. M OTO R C OAC H : O P E R ATO R P R O F I L E 18 Mastering The Three C's: Coaches, Customers, And Charters Long before buses were commonplace at LCT shows, this Los Angeles operator was already taking his motorcoach fleet on the high road. O P E R AT I O N S 24 Moving For More Mobility ADA citizens, seniors, and medical patients are growing client segments ready to value a caring chauffeured service. C L I E N T M A R K E T S 30 Extending Your Stay One five-diamond insider offers operators expert advice on what the best hotels look for in a luxury transportation provider. HOW TO. . . 20 18 LC T E A S T: S A L E S & M A R K E T I N G 22 Promote Your Motorcoach Business As limo operators disrupt the traditional coach and charter sector, these steps will help your service stand out. C L I E N T M A R K E T S 26 Attract Meetings & Events Planners Learn how to build relationships with the decision makers on big group transportation moves. DEPARTMENTS C O O L B I Z 34 Service Embedded In The Soul In the cradle of America's origins where buildings span centuries, this operator delivers a classic personal touch. G R E AT I D E A S 47 Making Sense Of Social Media How to reach your customers where many spend most of their time. P R O F I T M OT I V E S 49 Are You Ready For The Triple Threat? Develop a strategy to win more clients in 2019. CONTENTS February 2019 The black on black Volvo 9700 luxury motorcoach sold by Prevost is emblematic of an industry applying its legacy luxury service approach to large- scale group transportation. COVER IMAGE: Prevost ON THE COVER... 12 2 LUXURY COACH & TRANSPORTATION FEBRUARY 2019 WWW.LCTMAG.COM

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