Luxury Coach & Transportation

February 2019

Magazine for the professional limousine, charter and tour industry.

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LUXURY COACH & TRANSPORTATION FEBRUARY 2019 21 Sprinter Coaches by Royale Call today and speak with a product specialist: 1-800-544-5587. 99 Newark Street, Haverhill, MA 01832 | 978.374.4530 · 800.544.5587 | sales@ royalelimo.com · www.royalelimo.com Sales & Service Centers: Massachusetts · New York · New Jersey · Florida · California · Nevada © 2015 Cabot Coach Builders, Inc. Where Craftsmanship Counts ™ P&L in two categories: Motorcoaches and minibuses and vans. Eshaghi says he charges rates that fall in between those of a limousine op- eration and those of a traditional mo- torcoach service. CCC adds a standard driver gratuity on a five-hour mini- mum. It also offers day rates. A longer tour gets a slightly discounted day rate plus the driver tip, per contract. While CCC has not acquired any operations, it is looking to partner with a motorcoach operation in another area of the U.S. that would comple- ment its Los Angeles service region and allow for referring mutual clients. It also is available to handle farm-ins from chauffeured operations that need coaches, but don't want to buy them. "Our slogan is our MO: 'Transporta- tion with elegance,'" he says. "We've kept that from the inception of the company to provide that extra touch, extra service, and the extra points customers will remember compared to other companies. And that's been our key to growth." — Martin@LCTmag.com attend at least one training session per month in a classroom at the compa- ny's headquarters. Financial Balance None of these operational practices can succeed without books that bal- ance and churn a profit while offering competitive pricing that underscores quality. Financially, Eshaghi tracks his er company that cannot afford having a $10 million liability on their buses," says Eshaghi, whose company is a client of Lancer Insurance. "When you have $10 million, you are making customers feel comfortable to get to that level." CCC also uses an in-house trainer who holds classes and advises drivers, which helps the company maintain its SPAB requirements. Drivers must CCC enjoys the conveniences of a company-owned urban lot with all operational functions in-house.

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