Luxury Coach & Transportation

January 2019

Magazine for the professional limousine, charter and tour industry.

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18 LUXURY COACH & TRANSPORTATION JANUARY 2019 WWW.LCTMAG.COM Experts Advice Knowledgable Success Safety & Financial Audits I Cost Savings Growth Strategies I Negotiations Product Knowledge I DOT Compliance Improving Your Bottom Line Tom Holden Business Guru Keith Johnson CDS, CSI, CDI Regulatory Consultant 980-999-8484 • Results are Just a Phone Call Away! 2018 LCT-NL A SHOW EAST SESSIONS: MANAGEMENT the equipment on hand to service 30% more, and if you do, you're probably not properly using what you have. If you would have to use some of them initially before you could ramp up. If it's just overnight, you will not have Handling Rapid Growth Scenario: Seven roundtables of opera- tors discussed the following situation: You wake up tomorrow and have an opportunity: A business fell in your lap and your revenue stream and trip count goes up 30%. What do you do? Table One: Is there a contract in place? Where's the guarantee the new business that comes in will protect you? You have to be able to identify your reasonable acquisition rate to take that 30% and add assets, back office infrastructure, and other elements. If you don't have a contract, you can work with your local networks to identify the support infrastructure to help you until you can build on that asset. Table Two: You have to hire quickly. At first, you would have a lot of overtime and would need to invest in equipment, but then you would probably take a harder look at what you have and make sure you are using it properly. Hopefully in your marketplace you get along with your local partners, and (L to R) Steve Qua and Doug Schwartz react to some of the thoughtful answers operators came up with in their roundtable groups.

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