Luxury Coach & Transportation

December 2018

Magazine for the professional limousine, charter and tour industry.

Issue link: https://lctmag.epubxp.com/i/1052306

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WWW.LCTMAG.COM 2 LUXURY COACH & TRANSPORTATION DECEMBER 2018 LUXURY COACH & TRANSPORTATION (ISSN 1097-4814) (USPS 734-790) is published monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Peri- odicals postage paid at Torrance, California 90503-9998 and additional mailing offices. POSTMASTER: Send address changes to LUXURY COACH & TRANSPORTATION, P.O. Box 3312 Northbrook, IL 60065-3312. Please allow 4 to 6 weeks for address changes to take effect. Subscription Prices - United States $28 per year; Canada $38 per year; Foreign $50 per year. Single copy - $5; Back Issues - $10; Fact Book - $40. Please allow 4 to 6 weeks to receive your first issue. Bobit Business Media reserves the right to refuse non-qualified subscriptions. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. For your Information: We sometimes make our subscriber information (i.e. fax, e-mail or mailing address) available to carefully screened organizations whose products and services may be of interest to you. If you prefer not to have your information made available, please write LUXURY COACH & TRANSPORTATION, PO Box 3312, Northbrook, IL 60065-3312. Member of: Printed in USA A Bobit Business Media Publication 6 Social Whirl 12 Publisher's Page 14 Luxury Transportation Scene 42 CoolBiz 43 Great Ideas 44 Millennial Matters 45 Pro•t Motives 46 NLA News & Views 50 Farm In/Farm Out 60 Dealer Showroom 63 Ad Index 64 Editor's Edge FEATURES G LO B A L / I N T E R N AT I O N A L : P E O P L E 20 Diverse Operators Keep It Cool Our annual roundup of unique industry members are ones peers can learn from. G LO B A L : P R O F I L E 26 Shanghai Rides While making a pro•t is vital, BCD Limo values relationships that drive it. I N D U S T R Y E V E N T S 28 LCT Heads To Germany LCT Show Europe will bring valuable B2B education and resources closer to international operators. O P E R ATO R P R O F I L E 30 L.A. Confident Operator Chris Hundley marks 40 years in the belly of one of the world's largest and toughest chauffeured markets. O P E R AT I O N S 38 Party Rules Too Far Charter bus operators are being told to implement over-the-top safety measures and losing business because of it. HOW TO M OTO R C OAC H E S : F I N A N C E 36 'Tis The (O•) Season Learn how to keep your big vehicles moving during the slow times with this expert guide. M OTO R C OAC H E S & M I N I B U S E S 40 Matching Clients To Coaches And Minis No matter what size buses you are running, you'll want to make the most of your investment by understanding what kind of vehicles certain clients will actually need. DEPARTMENTS C O O L B I Z 42 Italian Operator Has Lux Service In His Blood This industry has always been a part of Alberto Gentile, who puts his own spin on luxury transportation standards. G R E AT I D E A S 43 Service Failure Got You Down? Never let it prevent you from getting back up. Show 'em how this industry makes up for mistakes. M I L L E N N I A L M AT T E R S 44 Social Media Rude 'Tude It may be "your page," but that's no excuse. In a world where old tweets resurface and Snapchats are captured, learn how to watch your back. CONTENTS December 2018 Chris Hundley is the epitome of LA cool. COVER IMAGE: Provided by Chris Hundley, Limousine Connection ON THE COVER... 20

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