Luxury Coach & Transportation

December 2018

Magazine for the professional limousine, charter and tour industry.

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Page 28 of 67

LUXURY COACH & TRANSPORTATION DECEMBER 2018 27 "I used to be easily inuenced by what others were doing. If other companies did an event, I felt we should also. If another business started a new pro- gram, I believed we should do that, too. But at the end of the day, it might not be suitable, and time and resources were wasted. ere's a saying in Chinese that loosely translates to 'eating what's in your bowl but still wanting what is in the pot.' It's good to learn from other people's mistakes, but always consider what's best for yourself." Looking Ahead e company has added security to its transportation service, and will pro- mote this further in the coming months. She hopes to set a standard for luxury transportation service in China, and plans to partner with other companies worldwide to start certi ed training programs for chau-eurs and body- guards to improve the standards of the Chinese service industry. In the future, she'd like to see equality between races and sexes in every industry. "Operational wise, it would be great if all booking systems would unite so reservations could be sent, received, and con rmed on any kind of system. is will greatly save reservationists' time and allow everyone to achieve higher accuracy in bookings," she says. Finally, she hopes readers will keep this ancient Chinese saying in mind: Give before you receive. "Our rst goal isn't to make money, but to make friends. I'm very glad I have a good- hearted team that truly cares about our clients. Our motto is 'always go the extra mile for our friends and clients.' I believe our diligence and loyalty will take us a long way. Last but not least, since I grew up around it, I love food and wine. To all my friends and friends to be, you're all welcome to share a glass of wine with me." — for holidays to visit her parents, and to check in on the company's accounting oˆce they opened at the end of 2017 due to the diˆculties of collecting for- eign credit cards in China. Her mother now manages that oˆce. e eet includes executive sedans such as the Audi A6L and Mercedes- Benz E-Class, and the Mercedes-Benz S-Class as their premium luxury sedan. ey used to have the BMW 520i, but had to get rid of them because the trunk was too small. eir larger vehicles include the Buick GL8, as well as more luxurious options such as the Mercedes-Benz V-Class, Toyota Alphard, and Mercedes-Benz Sprinters. ese seven types of vehicles are the most common in the luxury transporta- tion industry in China, and used by the government, too. Tough Experiences e rst lesson she learned about the industry was how some clients will try to swindle you. "Stories often range from booking a top luxury vehicle for an entire week or two, to asking if they can charge their card for more than the trip amount and receive cash in return. Luckily we didn't fall for any of the big tricks. Now our op- erations team is aware and checks for authenticity of the booker before con rming a reservation." Another lesson Lamprecht has learned is to do your own thing, do it well, and don't think too much. my friends asked me, 'Since you're good at providing diligent and high-quality service, why don't you start a chau-eur service company?' I agreed!" However, it wasn't until 2015 she got fully involved in all the operations. e company was not called BCD in the be- ginning because she didn't travel out of China to meet aˆliates and partners. So the company only had a Chinese name. In 2015, a third silent investor partner joined the company, providing the money to expand. She also traveled for the rst time outside of China to meet clients, aˆliates, and partners. "Originally, BCD was composed of the rst initials of the three partners, but now we have evolved into what we be- lieve to be Best China Driven," she says. BCD Limo provides service all over China, Hong Kong, and Macao. ese areas are strongest in business-friendly policies and government connections. Now Lamprecht only travels to Canada "A lot of the time, peoples' mentalities differ among countries. Open lines of communication are best to ensure nothing gets lost in translation." BCD Limo at the 2018 Beijing Summit of the Forum on China-Africa Cooperation. FASTFACTS BCD LIMO LOCATION: Headquarters in Shanghai, eet and ofces in Beijing and Hong Kong OWNERS: A privately held partnership consisting of three principles FOUNDED: 2010 VEHICLE TYPES: Audi A6L, Mercedes-Benz E-Class, Buick GL8, Mercedes-Benz V-Class, Toyota Alphard, Mercedes-Benz Sprinters, Mercedes-Benz S-Class VEHICLE TOTAL: 95 from all three eet ofces WEBSITE: PHONE: 24/7 ofce +86-21-54321692 Professionally dressed chauffeurs and clean cars are ready to make an excellent impression on clients.

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