Luxury Coach & Transportation

November 2018

Magazine for the professional limousine, charter and tour industry.

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LUXURY COACH & TRANSPORTATION NOVEMBER 2018 43 W here Craftsmanship Counts ™ a Cabot Coach Builders Company 120" Corporate - 99 Newark Street, Haverhill, MA 01832 • ph. 978.374.4530 or 800.544.5587 • fx. 978.521.5425 S aleS & ServiCe CenterS: Massachusetts, New York, New Jersey, Florida, California, Nevada • © 2014 Cabot Coach Builders, Inc. Why not learn more about the Royale MKT 120" limousines. Call us today, toll free and speak with a Product Specialist. 1.800.544.5587 email: like 18 times in the last six months, because we have had so much change and expe- rienced a lot of growth over the last year. I would say I need to stabilize a bit before my next round of growth, so that is my plan moving into next year. As we know, plans don't always play out, but I would like to pick up a little bit more in the con- tract line work area. Amtrak is not able to do it all. New Jersey Transit is not able to do it all. And, I think that, perhaps, if we can get a little more resourceful and come up with some out-of-the-box ideas, maybe we can find a way to get some of these cars off the road and be able to move these people a little more efficiently to their destinations. So, maybe a line-run business, but not the typical kind. I would really like to come up with something a little more beneficial and not as overplayed. is article first appeared in the Sept./Oct. 2018 issue of METRO Magazine. We get very creative with our drivers during the downtimes. We will bring them into the shop and teach them some maintenance stuff, have them clean, and we do a lot of training in the winter time when it's slow, so we get creative with ways for them to earn money. at being said, business still dips in the winter. I recently had a driver in my office, and this was probably the seventh time this has happened over a period of months, and they were talking to me about how great business was, but how worried they were for November when business dipped. So, I thought to myself "we need to find a way to fix this for them." When you look at what they make annually, they do well, it's just a matter of that management piece they just can't seem to grasp, so that's where the idea was generated. Like I said, we are going to launch the program this spring, so our drivers can really take advantage of it. Where do you see your operation in five years? at is a good question, and it is some- thing we have analyzed and re-analyzed Panorama Tours recently added a luxury line of business, which has proven quite succesful.

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