Luxury Coach & Transportation

November 2018

Magazine for the professional limousine, charter and tour industry.

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34 LUXURY COACH & TRANSPORTATION NOVEMBER 2018 WWW.LCTMAG.COM OPERATOR PROFILE reupholstered seats, new floors and bathrooms, and interior lighting and accents. Operators like the Canadys can still charge the same rates as for a new motorcoach, since most models do not change shape or overall vary much among model years, and many passengers cannot tell the difference between new and used coaches. Driv- ers wear polo shirts for most runs, but change into a shirt, tie, and jacket for formal events. When buying coaches, the Ca- nadys look for models with 200,000 to 400,000 miles. As of late August, their coaches had an average total mileage of 350,000 miles. Newer motorcoaches are more suited to operators doing contract or shuttle work that occupies most days of the week and requires constant regular uses, Jeff Canady says. "In this market, you need a good pre-owned bus that's clean with an A/C that works," Jeff DOT audit by the Federal Motor Carrier Safety Administration in June. "ere are so many moving parts," he says. "Compliance is a full-time job. You have to make sure you have everything in order in case of an accident. Investi- gators will take a look at everything." Fleet Vehicles Savers e makeup of the motorcoach fleet points to another key cost-saver for the companies of buying mostly pre-owned vehicles. e Canadys buy refurbished coaches, given their durability and lower overhead. It's a common path for operators entering the coach market to build up clientele, experience, and revenue with the manageable costs and payments of a $200,000 to $350,000 motorcoach instead of a new one for $450,000-plus. e fleet includes a 1998 Prevost and 2007 and 2008 MCI buses. Used buses often can be rendered as good as new on the inside with it puts them within range of northern Georgia and the Atlanta area. e CLT companies handle much of the Masters Tournament transportation in Augusta, Ga., just across the state line from Aiken. is year, CLT did 950 runs for the tournament, which is one of the four major championships in professional golf, held during the first full week every April at the Augusta National Golf Club. CLT uses most of its fleet to handle Masters runs. "We can pull cars among locations and keep everything in house," Canady says. "All vehicles are about two to three hours away from each other and not sitting around." Motorcoach Moves One of CLT's biggest ventures has been the move into full-scale motorcoach service. It keeps two coaches in the Charlotte market and 10 in Aiken. e company wide fleet consists of 12 pre- owned motorcoaches, including four 56-passenger MCIs, three 56-passenger Prevosts, two 34-passenger Temsa mid- size coaches, and one 49-passenger Van Hool. With the addition of a motorcoach fleet comes an avalanche of regula- tions and compliance. Jeff Canady is self-taught, researching and reading up on DOT regulations. He has hired an employee to monitor compliance and keep accurate regulatory records as well as cross-trained two other employees in compliance. CLT passed a three-day US- FAST FACTS NAMES: CLT Express Livery, SC Express Chauffeured Transportation, SC Coach Charters & Tours, and SC Express Charleston LOCATIONS: Belmont, N.C. (Charlotte), Aiken, Columbia, and Charleston, S.C. FOUNDED: 2000 OWNERS: Jeff and Laura Canady TOTAL NUMBER OF FLEET VEHICLES: 78 BELMONT: 32 (two coaches) AIKEN & COLUMBIA: 34 (10 coaches) CHARLESTON: 12 TYPES/BRANDS OF FLEET VEHICLES: Cadillac XTS, Cadillac Escalade, Chevrolet Suburban, Ford Transit, Mercedes-Benz Sprinter, Lincoln Town Car MKT stretch; Hummer stretch; Grech Motors minibus, ECB minibus, Glaval Ford F550 and Chevrolet 5500; MCI, Prevost, Temsa, and Van Hool motorcoaches. TOTAL EMPLOYEES: 70 OF THOSE, NO. OF CHAUFFEURS/DRIVERS: 50 I/O DRIVERS: 12 KEY MANAGERS: James Canady, operations director, Aiken; Bruce Hannah, operations director, Charleston ANNUAL REVENUES: $7 million CLIENT SAMPLE: Lexington County Blowfish baseball team, TIAA in Charlotte, Wells Fargo, Stanley Black & Decker, Milliken, USC, USC Aiken, Newberry College, and Citadel College. WEBSITES:;,, Jeff Canady's brother, Jim Canady (center), is the general manager of SC Express in Aiken, which gives SC Express access to the Augusta and Atlanta markets in Georgia. He and sister-in-law Laura speak with detailer Shawn Salley at SC's new maintenance garage and facility in Aiken, S.C. LEFT: Jeff Canady checks out a brand new 120-in. Lincoln MKT Town Car stretch limousine on the Belmont lot he had just bought in late July from Executive Coach Builders. On this evening, the new stretch was being readied to pick up a client who needed some extra space to accommodate a broken leg. It's an example of how stretches can still be put to varied uses. RIGHT: By owning an old suburban ranch house on a well-located five-acre lot, CLT Express Livery saves money on overhead while benefitting from rising property values and low utility costs.

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