Luxury Coach & Transportation

November 2018

Magazine for the professional limousine, charter and tour industry.

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14 LUXURY COACH & TRANSPORTATION NOVEMBER 2018 WWW.LCTMAG.COM LuxuryTransportation Scene PEOPLE & OPERATIONS Gateway Global Shifts Across The Decades The California operation advances its business with a mix of traditional chauffeured and coach transportation. S AN FRANCISCO — Just one year shy of its 40th anniver- sary, Gateway Global has doubled down on what it calls the traditional chauffeured transportation business. at approach may sound counter-intuitive in the area known as the belly of the ridehail beast, but for this stalwart industry original, it's led to even better results. "Recently, folks outside of our industry occasionally pose the ques- tion, 'Are you guys OK? Uber must be killing your business!'" recalled owner Sam Amato, who founded the company in 1979 with a stretch limousine. "But as anyone who may want to engage in a real conversation on this topic knows, my response is, 'Actually, they have changed the way we operate, but frankly more than ever our customers notice the difference between what Gateway Global provides, and what those guys provide.'" During the past few years, Gateway Global has added several more mini- buses and 56- passenger motorcoaches to its fleet to capitalize on the burgeon- ing corporate event business. e com- pany has become a "go-to" resource for simple corporate departmental char- ters, and also large, logistically complex Rounding out the management team are Sam Amato's kids, Gina Amato-Bonelli, the finance admin- istrator, and Joel Amato, the vice president of operations. In a region known as a gl obal con- vention draw, Gateway also has made big capital investments in buses and employees to handle events-related transportation. e expansion comple- ments the longstanding shuttle division that serves routes for hotel guests near San Francisco International Airport and for regional corporate employ- ees. "With everyone onboard we look forward to all the new and exciting changes to come," Amato said. Information: www.gatewayglobalsf.com; www.gatewayshuttles.com Source: Gateway Global press release events which last multiple days, or even a week, with thousands of passengers moved each day. Its 78-vehicle fleet, which ranks among the 50 largest in the luxury ground transportation industry, consists of 19 sedans, including two Mercedes-Benz S550s, 21 SUVs, 11 Sprinter and Transit vans, 23 shuttle minibuses, and four motorcoaches. One of the core drivers of Gateway's service quality is a strong first bench of experienced managers. Formal chauffeur training programs comple- mented with frequent impromptu sessions are led by James Lilley, the director of chauffeur development, and Reed ompson, the vice president of business development and market- ing. "Whether they've been with us for 20 years or 10 months we ensure our chauffeurs are always equipped to deliver an industry leading level of service," Amato said. Under the leadership of Tina Mano, the new director of operations, the team has evolved to become increas- ingly efficient and dynamic. e atten- tion put on the executive transporta- tion has boosted Gateway's Northern and Southern California operations and affiliate work. The family team of Gina Amato-Bonelli, Sam Amato, and Joel Amato combine traditional high quality chauffeured service with more corporate, events, and shuttle contracts that require buses of all sizes. A Gateway Global 56-passenger Van Hool CX45 carries a group to the North Beach area of San Francisco.

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