Luxury Coach & Transportation

October 2018

Magazine for the professional limousine, charter and tour industry.

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Page 48 of 67

Employee Training Workshop: Five Keys to Service Excellence Presenters: Jamie Cooperstein, J. Cooperstein Hospitality Consulting, LLC How to be the Boss Everyone Wants to Work For: Inspire Your Team to Greatness! Presenters: Mike Campbell, Grace Limousine; Maurice Brewster, Mosaic Global Transportation Keys to a Strong Fleet Maintenance Program (Fundamental Session) Presenters: Kevin Cronin, Above All Transportation/Boston Car Service; Mike Denning, Elegant Limousines Roundtable Discussion: Strategies to Manage Your Overflow and "Spur" Your Company's Growth (Advanced Session) Presenter: Andy Hernandez, CTA Worldwide Chauffeured Transportation It's Not the Wild West Anymore - Are You ELD Compliant? (Bus Session) Presenters: JJ Keller, JJ Keller & Associates, Inc.; Michael McDonald, Saucon Technolo- gies; Tom Holden, Rose Chauf- feured Transportation Mapping Out Your Business Plan to Maximize Future Success Presenters: Steve Qua, Company Car and Limousine; Doug Schwartz, Executive Limousine Riding towards the New Frontier: Innovating for the Next Five Years and Beyond (Advanced Session) Presenters: Tracy Raimer, Windy City Limousine; Mike Fogarty, Tristar Worldwide Chauffeur Services Out with the Old, In with the New: When to Buy, Sell, or Trade Your Bus (BUS SESSION) Presenters: Jim Morrison, ABC Companies; Dennis Lyons, DATTCO Winning in the Insurance Game: Selecting Insurance Options & Keeping Premiums Low Presenters: Matt Mushorn, Lancer Insurance Company; Michelle Wiltgen, National Interstate Insurance Company Roundtable Discussion: Creative Cost Cutting Ideas You Can Implement NOW! Presenters: Jeff Canady, CLT Express Livery; Wendy Kleefisch, Brevard Executive Limousine, Inc. Roundtable Discussion: Developing Profitable Retail Packages for Your Market Presenters: Ken Carter, Aadvanced Limousines; Joseph Reinhardt, Carolina Limousines Motorcoach Marketing Tips that Drive $$$ Presenters: Christian Riddell, Motorcoach Marketing Council; Brian Scott, Escot Bus Lines Digital Marketing Success on a Tight Budget Presenter: Bill Faeth, Limo University Stop Client Turnover! How to Retain and Win Back Clients Presenters: Lenore D'Anzieri, Boston Coach; Jeff Nyikos, Leros Point to Point Everyone Sells! From Chauffeur to Dispatcher - How to Turn Your Entire Team into a Selling Machine Presenters: Tracy Salinger, Unique Limousine, LLC; Michael Fridge, Audubon Limousine, Moderator: Nina Parson, Company Car and Limousine o ' Miss NLA Powered Education e 2018 L - s ! KEYNOTE ADDRESS If You Can See It, You Can Be It PRESENTED BY: Jeff Henderson Inspirational speaker Chef Jeff knows what it feels like to be hungry, and he knows what it is to struggle. In this presentation he shares two decades of life lessons that he gained on his redemptive journey from drug dealer to TV celebrity chef to nationally acclaimed speaker. With his 12 inspiring and pragmatic street-smart recipes for success, audiences will discover their hidden business aptitudes, make life-changing decisions, and secure personal and professional success. BEHIND THE CURTAIN An Intimate Conversation with Legendary Industry Trailblazers Panel of Experts: Robert Alexander, RMA Worldwide Chauffeured Transportation; George Jacobs, Windy City Limousine; Tim Rose, Flyte Tyme Limousine You will not want to miss this kick-off event featuring an all-star panel of experts. Our panel will be asked a series of "questions from a hat" submitted by members of the industry. No one knows what they will be asked and no one knows how they will respond. This Q&A is sure to be enlightening, entertaining, and unpredictable! Campfire Sessions How to Vet Affiliates Presenter: Christina Nguyen, Concierge Limousine Ideas for Effective Employee Incentives Presenter: Christina Davis, The LMC Group Handling Drug Testing with Your Employees Presenters: Lexi Tucker, LCT Magazine NLA07-1612.18

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