Luxury Coach & Transportation

September 2018

Magazine for the professional limousine, charter and tour industry.

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WWW.LCTMAG.COM 2 LUXURY COACH & TRANSPORTATION SEPTEMBER 2018 LUXURY COACH & TRANSPORTATION (ISSN 1097-4814) (USPS 734-790) is published monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Peri- odicals postage paid at Torrance, California 90503-9998 and additional mailing offices. POSTMASTER: Send address changes to LUXURY COACH & TRANSPORTATION, P.O. Box 3312 Northbrook, IL 60065-3312. Please allow 4 to 6 weeks for address changes to take effect. Subscription Prices - United States $28 per year; Canada $38 per year; Foreign $50 per year. Single copy - $5; Back Issues - $10; Fact Book - $40. Please allow 4 to 6 weeks to receive your first issue. Bobit Business Media reserves the right to refuse non-qualified subscriptions. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. For your Information: We sometimes make our subscriber information (i.e. fax, e-mail or mailing address) available to carefully screened organizations whose products and services may be of interest to you. If you prefer not to have your information made available, please write LUXURY COACH & TRANSPORTATION, PO Box 3312, Northbrook, IL 60065-3312. Member of: Printed in USA A Bobit Business Media Publication 6 Social Whirl 10 Publisher's Page 12 Luxury Transportation Scene 42 CoolBiz 43 Great Ideas 56 Millennial Matters 58 Profit Motives 60 NLA News & Views 65 Farm In/Farm Out 76 Dealer Showroom 79 Ad Index 80 Editor's Edge FEATURES M O T O R C O A C H E S : F I N A N C E 16 How To Get The Best Bus Contracts The revenues for profitable coaches and buses often rely on regular client runs for extended periods. B U S E S : O P E R AT I O N S 18 How To Land The Right Shuttle Work The shuttle jobs you get are either determined by your fleet — or determines what buses you'll buy. C O V E R : O P E R AT O R P R O F I L E 22 From Classic Stretches To Coaches 84-year-old H.A. Thompson was one of the first operators to see the advent of luxury-driven motorcoach service. A decade later, he's reaping the results. B U S E S : S A F E T Y & I N S U R A N C E 26 Shakeup In Chicago As party bus incidents mount, will strict new requirements for chaperones and security decimate a profitable transportation sector? M O T O R C O A C H E S : I N D U S T R Y E V E N T S 28 Two Big Coach Junctions Ahead LCT East and BusCon are poised to provide maximum education, products, and networking for operators running all types of motorcoaches and buses. C L I E N T M A R K E T S 36 Getting Help To Land A Lucrative Contract Requests For Proposals take a lot of preparation. How do you know when they're worth the effort? M O T O R C O A C H E S : O P E R AT I O N S 38 Dealing With The Bus Safety Belt Conundrum Veteran New Jersey industry leader Jason Sharenow explains how he keeps clients safe and runs his motorcoaches more efficiently. HOW TO M O T O R C O A C H E S : F I N A N C E 32 Finding The Right Strategy To Acquire Buses Learn how to choose among finance or lease options to ensure stable cash flow. B U S I N E S S T R AV E L 34 Look For More Disruption In Core Industry Sector An industry expert explains why business travel struggles to keep pace with new technologies and client demands. DEPARTMENTS C O O L B I Z 42 Ohio Operator Lives To Serve And Prosper Kirk Bagger of Captain's Car Service focuses on providing the best client experiences possible. M I L L E N N I A L M AT T E R S 56 Is Exclusivity A Good Or Bad Thing? Are you making your service accessible and appealing to future generations of clients? P R O F I T M O T I V E S 58 Top 5 Google Adwords Tips To Grab More Customers This long-term strategy can help you gain attention online. CONTENTS September 2018 H.A. Thompson, founder and President of Rose Transportation, Charlotte, N.C. COVER IMAGE: Steve Huff / Steve Huff Media ON THE COVER... 26

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