Magazine for the professional limousine, charter and tour industry.
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2 LIMOUSINE, CHARTER & TOUR SEPTEMBER 2016 WWW.LCTMAG.COM LIMOUSINE, CHARTER & TOUR (ISSN 1097-4814) (USPS 734-790) is published monthly by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals postage paid at Torrance, California 90503-9998 and additional mailing offices. POSTMASTER: Send address changes to LIMOUSINE, CHARTER & TOUR, P.O. Box 1068 Skokie, IL 60076-8068. Please allow 4 to 6 weeks for address changes to take effect. Subscription Prices - United States $28 per year; Canada $38 per year; Foreign $50 per year. Single copy - $5; Back Issues - $10; Fact Book - $40. Please allow 4 to 6 weeks to receive your first issue. Bobit Business Media reserves the right to refuse non-qualified subscriptions. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. For your Information: We sometimes make our subscriber information (i.e. fax, e-mail or mailing address) available to carefully screened organizations whose products and services may be of interest to you. If you prefer not to have your information made available, please write LIMOUSINE, CHARTER & TOUR, P.O. Box 1068 Skokie, IL 60076-8068. Member of: Printed in USA A Bobit Business Media Publication 6 LCT Connected 12 Publisher's Page 14 LimoScene 50 Small Fleet Business 57 Smooth Operations 58 Industry Associations 59 Association Calendar 60 Vendor Marketplace 61 Profit Driven 62 Millennial Matters 63 Ask LCT 64 NLA News & Views 68 Farm In/Farm Out 75 Dealer Showroom 79 Ad Index 80 Editor's Edge Cover Story : Kevin Cronin, Brett Bar- enholtz, and Stephen Ward of Above All Transportation / Boston Car Service COVER PHOTO: Stephen Sedman/Sedman Photography 20. Don't fear the first day of bus school. 30. What operators can learn from Re- publicans and Democrats. F E A T U R E S B U S / VA N : V E H I C L E S 20 Moving Into Motorcoaches Representatives from leading bus manufacturers explain what it takes and how to do it. B U S / VA N : M A N U FA C T U R I N G 26 Irizar Enters U.S. Market The Spanish motorcoach maker aims straight for the limousine industry with its i6 luxury coach. B U S / VA N : O P E R AT I O N S 30 Gavel-To-Gavel Coverage The political conventions this summer gave operators advanced lessons in group moves, logistics, and big event customer service. O P E R AT I O N S 36 Running A Better Bus Business Long-term opportunities abound for operators who know the best practices of motorcoach service. C O V E R : I N D U S T R Y P E O P L E 42 Banded & Branded In Boston One year later, the merger of Above All Transportation and Boston Car Service shows how opposite fleets attract. H R / R E C R U I T I N G 46 Recruiting The Best Young Talent If you don't get Millennials, you better start soon as they move up and shake up the American workforce. LCT Contents 09.16 D E P A R T M E N T S Look for These Industry Faces Inside This Issue